Terms of Service
1. Introduction
These Terms of Service ("Terms") govern your use of the website futcher-it.co.uk and any services provided by FUTCHER IT WEB LTD ("Company", "we", "us", "our"), a company registered in England and Wales with company number 16946417.
By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
2. Company Information
FUTCHER IT WEB LTD
Company Number: 16946417
Registered Address: 49 Gales Drive, Crawley, United Kingdom, RH10 1PE
Email: Moask24@outlook.com
3. Services
We provide software development services including but not limited to:
- Web development and design
- Custom software development
- IT consulting and advisory services
- Website maintenance and support
Specific services, deliverables, timelines, and pricing will be outlined in a separate agreement or proposal for each project.
4. Quotations and Pricing
All quotations provided by us are valid for 30 days from the date of issue unless otherwise stated. Prices are quoted in GBP (British Pounds Sterling) and are exclusive of VAT unless otherwise indicated.
We reserve the right to adjust pricing if project requirements change significantly from the original specification.
5. Payment Terms
Payment terms will be specified in individual project agreements. Unless otherwise agreed:
- A deposit may be required before work commences
- Progress payments may be scheduled at agreed milestones
- Final payment is due upon project completion and delivery
- Invoices are payable within 14 days of the invoice date
We accept payment via bank transfer, card payments (Visa, Mastercard), and Apple Pay. Late payments may incur interest at the statutory rate.
Billing Statement: Payments made to FUTCHER IT WEB LTD will appear on your bank or card statement as "FUTCHER IT WEB" or similar. You will receive an email confirmation for all transactions.
6. Client Obligations
As a client, you agree to:
- Provide accurate and complete information necessary for the project
- Respond to requests for feedback and approvals in a timely manner
- Ensure you have the rights to any content or materials you provide
- Make payments according to the agreed schedule
- Notify us promptly of any issues or concerns
7. Intellectual Property
7.1 Client Materials
You retain all intellectual property rights in any materials you provide to us. By providing materials, you grant us a licence to use them for the purpose of delivering our services.
7.2 Deliverables
Upon full payment, you will own the intellectual property rights in the custom work created specifically for you, subject to any third-party licences for components used (such as open-source software, stock images, or fonts).
7.3 Our Tools and Methods
We retain ownership of any pre-existing tools, methodologies, frameworks, or code libraries we use in delivering services. You are granted a licence to use these as part of the delivered solution.
8. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of our engagement. This obligation survives the termination of our agreement.
9. Project Changes
Changes to the project scope after work has commenced may affect pricing and timelines. Any significant changes will be documented and agreed upon in writing before implementation.
10. Delivery and Acceptance
We will deliver work according to the agreed timeline. Upon delivery, you will have a reasonable period (typically 14 days unless otherwise agreed) to review and request revisions. Work is considered accepted if no objections are raised within this period.
11. Warranties and Disclaimers
11.1 Our Warranties
We warrant that:
- Services will be performed with reasonable skill and care
- Deliverables will substantially conform to agreed specifications
- We have the right to provide the services
11.2 Disclaimers
To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
We do not guarantee that our services will meet all your requirements, be uninterrupted, secure, or error-free, or that defects will be corrected.
12. Limitation of Liability
To the maximum extent permitted by law:
- Our total liability for any claim arising from these Terms or our services shall not exceed the amount paid by you for the services giving rise to the claim
- We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
13. Termination
Either party may terminate the engagement with written notice. Upon termination:
- You will pay for all work completed up to the termination date
- We will deliver any completed work upon receipt of payment
- Provisions relating to intellectual property, confidentiality, and limitation of liability will survive termination
14. Website Use
When using our website, you agree not to:
- Use the website for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Introduce viruses or malicious code
- Copy, reproduce, or distribute our content without permission
- Use automated systems to access the website without our consent
15. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites and do not endorse them.
16. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond their reasonable control, including natural disasters, war, terrorism, strikes, or government actions.
17. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Dispute Resolution
In the event of a dispute, both parties agree to first attempt to resolve the matter through good-faith negotiation. If negotiations fail, either party may pursue formal legal remedies.
19. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
20. Entire Agreement
These Terms, together with any project-specific agreements, constitute the entire agreement between you and us regarding the subject matter hereof.
21. Changes to These Terms
We may update these Terms from time to time. The updated version will be indicated by an updated "Last updated" date. Continued use of our website or services after changes constitutes acceptance of the modified Terms.
22. Contact Us
If you have any questions about these Terms, please contact us:
FUTCHER IT WEB LTD
Email: Moask24@outlook.com
Address: 49 Gales Drive, Crawley, United Kingdom, RH10 1PE